You hereby acknowledge and agree that, despite no reference to a refund policy, that DMV Practice Permit Test, Driving Instructor Classes and Cavco Enterprises, Inc. has a standard no-refund policy.  Like most website businesses, we do not grant refunds because the economic cost of opening, establishing, processing and maintaining a customer’s account is formidable. Therefore, we issue refunds only in rare, meritorious cases, in our sole and exclusive discretion. We sometimes issue a refund where a technical problem has arisen in the delivery or quality of the product or service to the customer. However, you must contact us first and attempt to resolve the obstacle first. If the problem could have been easily resolved and you do not timely contact us about it, then we will not consider a refund.  A technical problem that could justify a refund if it cannot be quickly fixed in certain situations is:

  1. Non-delivery of the product: due to some mailing issues of your e-mail provider or mail server, or some technical glitch on our side, you might not receive a delivery email from us. In this case, contacting us for assistance will often resolve the problem.
  2. Product not-as-described: such issues must be reported to us within 7 calendar days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the product description page.

Complaints which are based merely on the customer's false expectations or wishes are not honored.  By way of example and not by way of limitation, there is no obligation to provide a refund or credit in the following situations:

  1. You changed your mind about the service;
  2. You bought the service by mistake;
  3. You do not have sufficient expertise to use the service.
  4. You need return of your money for some other purpose.

Once a request for refund is received, Cavco Enterprises, Inc. will review it. If we in our sole and exclusive discretion believe that a refund, either partial or total, is warranted, we will issue the amount that we determine within 7 business days. Please note that when purchasing a product or service through our website you, as a customer, are considered to be aware of our Refund Policy statements and all of the within Terms and Conditions that may be applicable.


AS STATED, WE HAVE A NO REFUND. WE ALSO HAVE A NO CHARGEBACK POLICY. Although partial or total refunds may be paid at companies discretion under very limited circumstances, the rule in most instances is that we do not issue refunds and we prohibit and may penalize your use of chargeback procedures with your payment service. If you have an issue with a charge or payment to us, you hereby agree to contact us first for clarification of the charge before you contact your credit card company to request a dispute or reversal of the charge. Therefore, if you want to use the service, you hereby agree that chargebacks are not to be used under any circumstances.  You shall not make any chargebacks and/or deny or reverse any payment made by you regarding a bill owed to Cavco Enterprises, Inc  and you shall reimburse us for any loss or damage that we incur because of any such action by you or your financial institution or representative, including reimbursement to us of reasonable attorney’s fees and costs incurred in collecting the amount owed. You promise to pay promptly all your debts to Cavco Enterprises, Inc, and you agree that we shall have all rights of collection stated herein.  


DMV Practice Permit Test, Driving Instructor Classes and/or Cavco Enterprises, Inc. do not guarantee in writing or implies that you will pass your DMV written permit test by using our course. The written test is up to each individual to study the material provided by the DMV and successfully pass the test. There are no refunds if you do not pass the course.